Zova

Delivery, pickup and travel fees

Updated October 2026

Short answer

Go to More → Delivery & travel. Set a delivery fee for each area you cover, let customers pay the rider directly, or just offer pickup. Service providers can charge a travel fee for going to the customer.

If you sell products

You can offer any mix of these three:

You deliver
You set a fee for each area, like Yaba ₦1,500 and Lekki ₦2,500. The customer picks their area at checkout and the fee is added for them.
Rider (customer pays)
Your rider brings it and the customer pays the rider directly. Their ticket says A rider will bring it - you settle the rider directly.
They collect
Pickup. The customer collects from you and shows their reference.
  1. 1

    Tap More, then Delivery & travel

  2. 2

    Add an area

    Type the area name and its delivery fee. Repeat for every area you cover.

  3. 3

    Choose rider or pickup if you offer them

  4. 4

    Save

You can't offer paid delivery until you've added at least one area.

If you offer services

Choose where you work: At your shop, or you travel to them (They come to you on your page). If you travel, you can charge a different price at the customer's location and set travel fees by area.

Opening a branch? You can copy your delivery areas and travel fees to it in one tap.

Still stuck?

Tell us what you tapped and what you saw. A real person replies, usually the same day.

Email support@usezova.com