Give your staff their own login
Updated October 2026
Short answer
On Pro, add staff with their name, WhatsApp number and a password you set. They can handle orders, bookings, Asks and your items, but they can't see or touch your money.
What staff can and can't do
- Can
- Update orders (start, mark ready, mark collected), move bookings, answer Asks, and add or edit items in your shop.
- Can't
- See your bank account, change payout details, issue refunds or read your statement.
Add a staff member
- 1
Tap More, then Settings, then Your team
It says People who work with you, with their own sign-in. You need Pro to add someone.
- 2
Add their name and WhatsApp number
- 3
Set a password for them
Tell it to them in person. There's no email invite to wait for.
- 4
They sign in
At app.usezova.com/login, with their number and that password. If they also run their own Zova shop on the same number, they'll see Your business and Your staff login and pick Your staff login.
Forgot their password? Leaving?
- Reset their password yourself from the staff list. They're signed out everywhere else.
- Remove them, and they're signed out straight away. What they did stays in your activity log.
- Someone who comes back can be added again on the same number.
If your Pro ends, staff you already added keep working. You just can't add new ones.
Still stuck?
Tell us what you tapped and what you saw. A real person replies, usually the same day.