Zova

Set up payouts so you get paid

Updated October 2026

Short answer

Go to More → Payout & plan. Confirm your email, verify your ID (your NIN and a photo of your ID), then confirm your bank account on our payment partner's secure page. It takes about 5 minutes.

Until you finish this, customers can't pay you. Do it right after you go live.

Step 1: confirm your email

Your email is how you get back into the account that holds your money if you lose your phone, so Zova checks it's really yours first.

  1. 1

    Open Payout & plan

    Tap More, then under Money tap Payout & plan.

  2. 2

    Type your email and your Zova password

    Then tap Send verification link.

  3. 3

    Open the email from Zova

    Tap the link inside. Can't find it? Check your spam folder.

  4. 4

    Come back to Zova

    The page updates by itself once you've opened the link. Typed the wrong email? Tap Use another email.

Step 2: verify your ID

Every seller is ID-checked. Have your NIN and your ID card (or NIN slip, driver's licence, voter's card or passport) ready.

  1. 1

    Type your name exactly as on your ID

    A different spelling is the usual reason an ID is refused.

  2. 2

    Add your date of birth and NIN

  3. 3

    Take a photo of your ID

    Flat, in good light, all four corners showing. Add the back too if it has one.

  4. 4

    Tap Send for checking

    It goes straight to our payment partner, Bachs. Zova doesn't keep your NIN or the photo.

Step 3: confirm your bank account

  1. 1

    Tap Open secure page

    Bachs' page opens in a new tab.

  2. 2

    Confirm your name and bank account

    The account must be in the same name as your ID.

  3. 3

    Come back to Zova

    The page moves on by itself. Once your ID and bank are checked you'll see You're set up to get paid.

Step 4: choose when you get paid

  • Once a day at 10pm (the default). One ₦50 payout fee on days you sell.
  • After each sale, within minutes. ₦50 per transfer; sales close together share one.

The ₦50 is charged by Bachs, not Zova. You can switch any time on Payout & plan.

Already selling on Zova from before? You can keep taking payments while you do this. Branches don't need it at all: they're paid with your main shop.

Still stuck?

Tell us what you tapped and what you saw. A real person replies, usually the same day.

Email support@usezova.com